UK Proxy Frequently Asked Questions

Can I still use my own ISP along with the proxy server?
For better performance, use one browser when you are using the proxy server and an alternative browser for normal ISP use.  As an example we suggest setting up your proxy server account in Internet Explorer, and then use Firefox for your normal browsing with your default ISP (i.e. non proxy settings).  Please note that some downloadable players such as BBC iPlayer and Demand FIVE take your IP settings from Internet Explorer at the point of installation.

What is the difference between a Proxy and VPN?
Whilst both of these technologies reroute your computers network internet connection and change your IP address they do work in slightly different ways and the products co-exist as customer compatibility with either or both may vary based on firewall security and/or ISP provisions.

Think of a proxy server as a kind of filter, in simple terms the proxy settings are applied to your chosen internet browser (i.e. Internet Explorer, Mozilla Firefox etc).  Then when browsing web pages they are routed to you via the proxy with all the benefits associated with the proxy server (i.e. security, speed, geographic location etc).

Unlike a proxy, which only secures the internet browser or software application with the proxy data entered into it, VPN (Virtual Private Network) encrypted tunnelling encrypts all your internet access, effectively replacing your local ISP routing 100% for all applications with all the benefits associated with the VPN server (i.e. security, speed, geographic location etc).  VPN can easily be connected or disconnected with a click on a desktop icon.

In conclusion a proxy is purely browser based and has less compatibility with certain websites that use non-browser technology (i.e. Zattoo, View TV, 4OD, Sky Player, FOX OD etc); whereas VPN will work with all internet based services but offers less choice on which applications you route through the external server; as with VPN everything is routed whilst you are connected to it.

Can I use the UK Proxy Server for media streaming?
roviding that your local internet service provider (ISP) provides you with sufficient speed to be able to watch or listen to streaming media such as video and audio then there is no technical reason why this cannot be done with our services.  Please visit to test your current internet connection speed, we recommend a minimum of 512kbps for video streaming.

Are your products compatible with social networking websites?
If like most of the planet you are a frequent user of Bebo, Facebook, MySpace, Friendster,, Orkut or many of the other social networking websites then you may have discovered some ISP’s or internet network administrators block access through firewalls.

We have tested most major social networking websites using our proxy and VPN service and can confirm total unrestricted access and unblock compatibility.

Can I use file sharing networks?
Sorry but no, we restrict access to P2P networks.

Can I access UK betting and gambling websites?
Yes absolutely, our products have been tested with various UK Betting and Gambling websites and is technically compatible.

We recommend our VPN over Proxy for this as its compatible with more websites.  However, it is solely your responsibility to abide by the terms and conditions of our service and those of third party betting websites.

Can I have a FREE TRIAL to test out the service?
Yes absolutely, all users can have a one-time trial with no obligation to purchase.